Support- Customer Service (Human)
Our 'Brand Advocates' utilize a well organized brand snapshot with FAQs that allows them to communicate directly with your clients and answer their questions all while staying "on script".
Our HUMANS are just that, a familar and relatable voice that your customers will appreciate.
Services include, but are not limited to answering FAQ's through:
Inbound Calls (Calendar Scheduling & Appointment Confirmation)
Inbound Emails (Not including campaign emails, these are 1 off)
Inbound SMS (Text message replies)
Website Live Chat (Communicate with online users in real time)